Terms of service.

By accessing or using hoaglandsoftwaresolutions.com (the “site”), you agree to these Terms of Service. If you don’t agree, don’t use the site. The site is operated by Hoagland Software Solutions LLC, a single-member llc based in Chattanooga, TN(referred to as “we,” “us,” or “our”).

This is critical to understand. Nothing on this site — pricing pages, the website cost estimator, service descriptions, case studies, or example projects — constitutes a binding offer or contract. Pricing ranges shown here are starting points and may change. The estimator gives an order-of-magnitude figure, not a quote.

A real engagement begins only when we send you a written proposal and you countersign it. Project terms, deliverables, timeline, payment schedule, intellectual-property assignment, and limitation of liability are all set out in that project contract — not here.

If you want to talk through a project, reach out.

We try to keep service descriptions, case studies, testimonials, and pricing accurate, but we don’t warrant that everything on the site is error-free or current. Testimonials reflect a client’s experience at a particular point in time and aren’t guarantees of future results. Pricing ranges may change without notice on this site.

Treat this site as a starting point — a way to get a feel for how we work, what we’ve built, and what a typical engagement looks like. Don’t treat it as a contract.

Nothing on this site charges you anything. We don’t run subscriptions, store payment information here, or initiate charges from anything you do on the site. Invoicing for actual engagements happens separately, under your signed project contract, through Dubsado.

The site’s design, copy, code, photography, screenshots of our own work, and the Hoagland wordmark and logo are owned by Hoagland Software Solutions LLC and protected by U.S. copyright and trademark law. See our Copyright Notice for the full breakdown of what’s owned, what isn’t, what you can do with it, and how to file a DMCA takedown.

The site embeds a Dubsado form on /contact and a Dubsado portal on /client-portal, loads a small script from Cloudflare’s CDN, and links out to client websites, blog references, and partner pages. We’re not responsible for the content, availability, or practices of third-party sites or services. Your use of them is governed by their own terms and policies.

You agree not to:

• Scrape, crawl, or harvest content from the site for republication or for use in training machine-learning models or AI systems without our prior written permission. (Routine search-engine crawling that respects robots.txt is fine.)
• Probe, scan, or test the security of the site, or attempt to bypass any access control or rate limit.
• Submit false, misleading, or impersonating information through the contact form or any embedded tool.
• Use the site in a way that violates any applicable law, infringes anyone’s intellectual property, or harasses any person.

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Plain-English version: we’re proud of what’s on this site, but if a code snippet in a blog post breaks your production system, that’s on you to test before shipping, not on us.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HOAGLAND SOFTWARE SOLUTIONS LLC OR ITS OWNERS, MEMBERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF YOUR USE OF (OR INABILITY TO USE) THE SITE. OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF SITE USE IS CAPPED AT ONE HUNDRED U.S. DOLLARS ($100).

Liability for actual project work — websites, software, Shopify builds, database engagements, SEO — is set separately in each project contract and is not governed by this section.

You agree to indemnify, defend, and hold harmless Hoagland Software Solutions LLCand its owners, members, and agents from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of your misuse of the site or violation of these Terms.

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or your use of the site will be brought exclusively in the state or federal courts located in Hamilton County, Tennessee, and you consent to the jurisdiction of those courts.

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent change. For material changes, we’ll flag the update at the top of this page for at least 30 days before it takes effect. Continued use of the site after a change takes effect means you accept the new Terms.

Questions about these Terms can be sent to:

Hoagland Software Solutions LLC
Attn: Legal
Chattanooga, TN
seanh@hoaglandsoftwaresolutions.com